Cornish Nanny

Being a long time fan of Cornish Cheese and not being able to collect in person this year we decided to place an on-line order for Christmas.
Everything went to plan with delivery due 4 days before the big day.
The courier duly delivered but unfortunately they failed to follow the delivery instructions and left the parcel on the doorstep in full view, this in turn resulted in an unscrupulous individual with a great taste in cheese helping themselves.
Cornish Cheese now proved what an amazing group of people they are, not just in producing magnificent cheese but in going above and beyond in terms of customer service.
After explaining the circumstances to Ben at Cornish Cheese he contacted the courier and soon called me back to inform me that he was sending a full replacement order by express delivery with delivery due for the following day - Christmas Day minus 3.

True to his word a full replacement order arrived the very next day and a follow-up phone call from Ben that evening to check all was OK.

Wonderful Christmas Cheese safely received and a Very Happy Family.

As always the quality of the cheese was outstanding and second to none, when you then put this with amazing customer service you cannot go wrong.

Thank You Cornish Cheese Co, you saved Christmas.

We broke into it last night as we couldn't wait any longer. Totally not what we were expecting but absolutely delicious. Young and fresh not like our usual go to blue cheeses. We will definitely be ordering again, thank you.

This is normally an excellent cheese, but the last piece was a bit dry, not as creamy as usual, hence the 4

I was emailed to say that you would not be sending my cheese as the date was not up to standard. I was promised a full refund which has not appeared either.
I am very disappointed in your service.

Delicious. Texture is firm, unlike other soft cheeses, with a gentle, mild taste. This is the only blue cheese I like.